Expert support when you need it
Our support continues long after your solution is deployed. We have a dedicated European support team called Climber Expert Services. They handle over 3,000 support enquiries a year and will ensure you get the quick, professional service you need.
The team functions as a single-point-of-contact for all support-related issues and we have SLAs for high, medium and low priority. Our aim is to detect and act on any disruptions before they become a problem for your users. In addition to support and troubleshooting when applications do not work as they should, we offer proactive and preventative management of your data and BI solution.